Trust us, we get that buying a car is a big purchase. With so much to think about and take into consideration it can be tough to make the right choice. Our return and exchange policy takes the stress out of such an important decision. If, for whatever reason, you don’t like your new vehicle just bring it back for a return or exchange.
Every Walser dealership offers a straightforward return and exchange policy. Nearly all new and used purchases at Walser come with a 3 day/300-mile return policy, and an additional 30 day/1,500-mile exchange policy on most used vehicles**. If your vehicle isn’t a perfect fit, just return or exchange.
Auto buyer’s remorse is a terrible feeling. Forget the convoluted new car return policy you’ve dealt with before (or lack of a return policy at all), and shop confidently with Walser’s money-back guarantee return and exchange policy.
**Return a vehicle within 3 days or 300 miles or exchange a pre-owned Walser vehicle for a different Walser new or used vehicle during your first 30 days of ownership and get 100% of your Walser Best Price back towards the next vehicle (excluding tax difference, accessories, license and documentation fees). Vehicle must be in the same physical and mechanical condition as it was during original delivery. A mileage limitation of 1,500 miles applies to exchange and 300 miles for returns. The customer is allowed to return or exchange one vehicle per year. If customer exchanges their pre-owned vehicle for a new vehicle, that exchange is only eligible for the new vehicle’s brand sold by the original selling dealership. If customer exchanges their pre-owned vehicle for another pre-owned vehicle, that exchange also must be facilitated at the original selling dealership. If the vehicle is financed, customer must qualify for financing on the new vehicle. In-stock vehicles only. Excludes sports cars and specialty vehicles.