I just got a 2014 CRV here. If you plan to buy a car here, I recommend you ask to work with Dayton Kinde, he was wonderful, he answered all the questions and concerns my husband had, he stayed in communication with us throughout the process, he was helpful and knowledgeable about the vehicle. We had an initial issue with the check engine light, Walser gladly took it back same day, gave us a courtesy car to use, fixed the car and we got it back. The Service Manager, Stefan Faust stayed in communication with us until it was fixed. Thank ...
The wait time was less than expected
Overall I don't know how we could of had a better experience than we did. Sean is an amazing salesman.
I generally had a great experience except the person who pulled my car out must have driven fast. My prescription glasses were on the floor on the passenger side.
Very fast, efficient and everyone was very nice and helpful!
I bought a car here after looking on line at various websites. Hunter Herzog was the sales person who responded. He was very responsive to all my questions and most importantly, very honest about the condition of used Cadillac I was interested in. He gave me a walk-around video which got me hooked. I traveled 300 miles to pick up the car after agreeing to purchase. Hunter then made another video showing one minor scratch and a missing button on the rear seat climate control controls. He wanted me to have full disclosure before I bought the car and I appreciate ...
I have never had better customer service! They have gone above and beyond to help me get a vehicle! Thanks Walser Nissan!
Got a call-back for my service appt. promptly. The video presentation was pretty cool. The shuttle service back and forth was appreciated.
It was great. They found some issues of my car
11/06/2023 Took my car in for recall issue and also another issue that was under warranty. The service advisor was incredibly helpful and easy to talk to about my vehicle. No one was pushy and communication was very clear. My expectations were exceeded.
Friendly, knowledgeable and nice to work with. Everyone we came in contact with were great.
Always professional and timely.
Cassia was welcoming, very knowledgeable, and spent a lot of time going over details. She didn't pressure us. We would deal with her again.
Lori my service writer was great at keeping me updated on the progress on my Xterra, and Mike the tech that did most of the work did a nice job explaining the issues found, the repairs completed, and recommendations for other future things to keep an eye on or complete in the near future. I am really impressed with the service department. Great job!
Everything I expected and service was good and friendly. Glad I chose Coon rapids Nissan!
Cristo Barrera helped me get in a new vehicle specific to my needs without trying to push me in a direction to spend more money. I felt like he was up front and honest with me through the entire process and I left feeling satisfied. I will definitely work with Cristo in the future!
Great service and Sean B is amazing. He values his customers and it shows
Sean Burkett did an excellent job working with us to find want we were looking for. We had several options that fit our budget. We couldn’t be happier with the process start to finish!
I had a great experience working with Mollie Diaz and Sean Burkett. From start to finish, they made the process easy without any pressure along the way. They were informative and upfront about purchase details and pricing. I would definitely recommend working with them!
Excellent customer service. Edris was a pleasure to work with; he was attentive, answered all our questions, and assisted with all our needs.
Thanks Cristo Barrera for all your help and you do awesome job and I love too work with people like you great job my friend
Parts team is very friendly
i loved my experience with Chris, he was very helpful and so nice! I love my new car and he made sure i was making the right decision for my future!
I was so pleased with Dayton. He told me all about the car I was interested in. I asked questions and he could answer all of them about the car. When I went to pick my car up Dayton took me out to my car and went through everything, explaining everything about my car. I was very comfortable leaving knowing I could drive it safely. Thank You!
I scheduled an appointment for my vehicle to have an oil change, tire rotation, and to fix a recall. The appointment went well and was completely in the expected time. The service advisor was helpful. The new phone system is a little irritating.
I highly recommend Edris. He was amazing and walked me though not only the paperwork by my vehicle also. He ensured that I felt comfortable with my vehicle before driving off the lot. He stayed in communication while waiting for my vehicle to be delivered to the dealership. Edris really made the experience painless and stress free.
Dayton was excellent, we will definitely be back soon. Thanks Dayton for your great service and attention. The Greens
Hands down the best experience I have ever had buying a new vehicle! Everyone I dealt with was so kind, knowledgeable and efficient!
I bought a Maxima a couple months ago from Sean Burrkett, The process went so smooth that I came back with my wife and got her a new Pathfinder.. Sean is amazing and the store has solid people there to help everyone.. Highly recommended
We just bought a new vehicle at Walser Nissan and couldn’t have been happier with the experience. Working with Sean was stress free and we walked away with a vehicle about which we could feel confident. We look forward to working with him and the rest of the crew in the future.
We were able to get our service completed on short notice and really appreciated that. They do a great job and are nice to work with
Cassia was an ideal saleswoman. She was knowledgeable about the car we were interested in, honest, very pleasant, patient, and not at all high pressure. We highly recommend working with her.
Make sure to find Dayton Kinde at this location. I wanted to test drive a car same day and called him, I arrived, and he had the car ready, and I got to test drive it without him, which I appreciated his view on he's not going to be there so I can drive test it by myself. If you are going in to buy or lease do realize that it is going to take a couple of hours, but that's ok Dayton is very friendly, honest, open and personable so the time went by quick. Thanks again ...
Dominic Lego was super knowledgeable . I really liked that one person did the selling and finance . I felt no pressure to buy and was fast and a great experience. This was way better than the other dealerships
Josh was terrific with excellent communication and customer service. I ready appreciated the shuttle taking me home as well! My car is running great!
Only saying thanks to all the Maintenance team.
I had Vincent as a salesman and he was so helpful! Came from out of state and bought a car the same day!
Sean and Blake were both great at helping me purchase my vehicle. Would recommend them both.
Brenden was very friendly, knowledgeable & thoughtful... the dealership itself has very fair pricing & no 'game playing' w/ trade-in offer, so we could focus on the excitement of getting a new vehicle & not stressing if we were getting the best deal. Very happy w/ our experience & would do business w/ them again.
I’ve said it plenty of times to many people. This dealership and its employees treat me like family. Couldn’t be happier.
Always great service!
Hi, my husband and I (Bruce and Jeanie Braunschweig) bought our new Frontier from you last Saturday, July 29th. We had the best experience with Sean Burkett, he went above and beyond! He had us at the same time as another customer and he did great. Kept us updated on timing, was back and forth between us and took great care of us. We knew when we came there that Sean would take care of us, he did that and more! I think you already know what an asset he is to you, but we just wanted to reiterate that! ...
Shawn does a great job.
I appreciate the service department for accommodating me while I waited on my vehicle to be fixed 10/10 would recommend
Excellent customer service
Purchased a 2020 Rogue here one month ago. Sean Burkett was a top notch salesman. He explained all of the steps and signatures and really made it an enjoyable experience. Would recommend!
Dayton is the best salesman, helping before and after the sales.
I just bought a new 2023 Pathfinder. It was the best car buying experience I have ever had. Sean. Burkett and Devin Holmquist worked with us and made this the smoothest car purchase I have ever had. They were patient, professional, fair and gave us an honest deal and were a pleasure to work with. I would buy from the again even though they are not near were I live and there are a couple dealers closer. Steve
Sean Burkhett was great to work with and made the process easy. He went out of his way to make sure we were able to get our new vehicle as our time allowed and had everything prepared and ready to go. We love our new Pathfinder!
Fast friendly service!
This was our first brand new car buying experience. I was very impressed with the communication leading up to and during the test driving and purchasing. Edris was very helpful and friendly to work with. Everything was transparent and I did not feel confused or pressured into anything I wasn't comfortable with. I was well informed and supported the entire way. I look forward to working with Walser Nissan in the years to come with my new vehicle!
I like how we get a video of what they are doing to the car.
Cassia was easy and very comfortable to work with. Didn't feel pressure at all, and it was a pleasure working with her. Donnie
Special thanks to Mollie P, Blake K & Dayton K for helping us to get the 2023 Rogue SV as smooth & fast as possible. Thanks 🤓
I worked with Cristo Barrera Carrasco and he was amazing, professional,experienced and knowledgeable. Everything went smoothly and great.
We had the best experience we've ever had buying a car before with Walser Nissan! Our salesman Blake Keil was extremely helpful and I can't say enough good things about him and our car buying journey! Thank you so much Blake and Walser Nissan!
The service department was courteous and professional.
Found the 2021 Ram 1500 I was looking for online, submitted info request, and received a reply within 10 minutes from Sean B. (Sales Representative) Came in to test drive truck, pricing was fair, communication was excellent, and never felt pressure to buy. There is no negotiation on their vehicle prices: I tried. Customer service is top notch at this dealership. Even though this is a Nissan dealership, the RAM product was well represented. Thank you for the awesome experience Sean!
Exceptional professionalism and service by Dayton!
oil change and inspection was normal as many times before, this time both front fenders ,drivers door inside and out and had oily hand prints as did the hood. steering wheel was oily also. had to get car washed
My first car buying experience was a good one and that’s because of Dayton. He was super easy going and had a great personality. You also could tell he knew his stuff which I found at some other dealerships that weren’t fully confident. I gave Dayton guidelines as to what I was looking for and he did a great job!
Everything I came for was done. Friendly atmosphere
Great getting my new truck tomorrow
Thank you to everyone that helped (Dayton, Cassia and Carl) everyone was very helpful with me getting my first new car.
Had a great experience buying a used car here. Sales and management treated me fair.
Awesome process, service and Sean is the best!
Had an issue with my vehicle and they took care of it, can't ask anymore than that. Easy to work with.
Had two recalls they told me it would take about two hours,they were done within one hour. Great service
A Shout Out to Sean Burkett for selling me a great new Nissan Murano! Above and beyond service provided!
The dealer uses a team approach and all my experiences were positive. Shawn Williams and Sean Burkett from the customer specialist team handled most everything. Management team Rob and Devin did the rest.
They work to fit our car in and repair the AC before our trip to Texas. Thankfully they did because it was hot, hot in Texas
Dominic had a vehicle waiting for a test drive when I walked in the door. He made everything go very smoothly. I'm very happy with the process and my vehicle
Needed to have one of my tires repaired called the service department, and was told when I was able to get in they'd help me right away. 😊😊
Got a great deal on my new car ---- very easy to do business with ---- Shawn is a very personable young man made everything so easy!! No pressure like other car dealers.
Blake was great to work with and made the process a breeze. Went to get vehicle I was looking at from a different dealership to this location. Great guy and would recommend everyone to seek him out during the car buying process!
Everyone was polite and kind. They were very knowledgeable. Awesome!!!!
Agents at Walser made the process very easy and quick. Cassia Beyer was constantly checking with my to make sure I get what I need on time, she worked with my to find the right time to buy a car. Shawn was very friendly and professional doing paperwork and answering my questions. Overall the experience was very positive, since they are professional, polite, and dedicated people. Not to forget, their manger did above and beyond to get my the red truck. Thanks 😊
They were very helpful and courteous. Just awesome so glad we went there.