Customer Testimonials
Jason Bauer was great to work with.
I would give the team a 10/10, especially Cassia and Carl. I walked into the Walser Nissan Coon Rapids dealership to compare options with another brand I had looked at the previous day. My intention wasn't to purchase a car at this point since I was still surveying; however, I drove out with one. Cassia, Carl, and the rest of their team did a great job with the trade-in, and I felt special at every step of the process. It took about five hours to complete the transaction, including a demo on the road and all the paperwork for financing. ...
I would give the team a 10/10, especially Cassia and Carl. I walked into the Walser Nissan Coon Rapids dealership to compare options with another brand I had looked at the previous day. My intention wasn't to purchase a car at this point since I was still surveying; however, I drove out with one. Cassia, Carl, and the rest of their team did a great job with the trade-in, and I felt special at every step of the process. It took about five hours to complete the transaction, including a demo on the road and all the paperwork for financing. ...
Sean Burkett was the best!! ✌️👌👍👏So far loving my new Sentra!! Thanks!! Also Kyle for getting me the best he could on my trade in😊
It was my first time buying from a dealership and first time purchasing a new vehicle. I found the vehicle I wanted on the Walser website and began dialogue with Shawn Williams as he had been recommended to me by another friend. I had a lot of questions about the process that were answered quickly by Shawn via email, text and phone conversations. Sean Burkett filled in for Shawn on the final signing as he was away on family emergency. Both sales guys were great to work with and the whole transaction was crisp and clean!
Very nice people
Everything went smoothly. We dealt with sales people Athena Erickson and Cristo Barrera during our search and ultimate purchase of our 2023 Altima. They both were professional, friendly and we would deal with them in the future.
I had a great experience working with Dominic Lego! He made the process easy and listened to what I was looking for! Very happy with my experience and purchase from Dominic.
Dominic Lego was a very knowledgeable salesman. Very hard to negotiate with the manager.
It was a relaxing no hassle no pressure experience. My salesperson Josh Bauer helped get everything I wanted and answered all of my questions. I also really liked that most of the paperwork was all prepared before I arrived so that I didn't have to sit at the dealership for hours. We had everything done in about an hour after I arrived and then I was driving away in my new vehicle. It was a very good car buying experience.
Cassia and Cristo made my car buying experience so smooth! They were very responsive and took the time to help me figure out what I was really looking for. I will definitely be reaching out to them again in the future for another purchase!
I plan to purchase all my vehicles at this location moving forward and hopefully with Dominic! He was absolutely great and not the typical "pushy" sales associate. I love my Rogue!
Excellent customer service. Sean Burkett was very helpful and listened to what I was looking for and what was important and what was a must have. Explained the differences in models and made the whole experience effortless! Best buying experience I’ve had.
Andy was super to work with. He went out of his way to insure I got the Pathfinder. I wanted. He went down to Burnsville to get the Pathfinder and stayed late so that I could take my Pathfinder home the same day. Great team to work with.
Athena was great and helped us pick out the vehicle perfect for us.
Excellent staff! Great service identification and sharing the information.
Michael Vu was a pleasure to work with on my purchase yesterday. I've worked with Molly also. They were a great team to work with!
Edris was excellent! Jenae was vey knowledgeable and helpful as well!
Dominic did a great job helping me with my purchase. He delivered outstanding service! I would highly recommend seeing him if you are in need of a vehicle.
We stopped in at Walser searching for a new Pathfinder. Walser was very busy, but the service was still exceptional. Joshua and Rob were extremely helpful and made the buying process smooth. We ended up leaving with a vehicle we absolutely love. Thank you for a pleasant experience!
Another very pleasant Walser experience. Mike Vu does a great job!
Athena was great. Everyone I met was friendly and helpful.
service was done , thank you . How i wish you could add car wash to your services
Jordon Jaeger was extremely helpful. No pressure and we got the vehicle we wanted. Great experience. Thank you!
I was very nervous about buying a car. Sean made the experience pleasurable instead of high pressure. Thanks for the great customer service!
Edited 2/15/23: Had a great conversation with GM Jason Buck. Talked about what happened. He made it right. Will happily edit to 5/5 stars after next service if all goes well because we still do really like this place, and had a GREAT experience purchasing our vehicle here. Had a wonderful buying experience here so we had high hopes for the service area. We drove 55 minutes to come for our previously scheduled oil change at 1:40pm on 2/10/23 for a 2021 Volkswagen Atlas and left 2 hours and 35 minutes later after they ordered the wrong oil filter and to the best of my knowledge, forced ...
Great experience! Salesman Blake Kiel was so helpful and very knowledgeable, I highly recommend him, he answered every question we had and made the process easy!
Great buying experience love my new nissan rogue. Both Janae and the mangers were helpful and accommodating thanks
Great, comfortable experience. Sean and Andrew made it easy and answered all of my questions.
Just leased a new 2023 Nissan Altima yesterday with the wonderful help of Dominic Lego. Was super patient and helpful and knew what he was talking about! Happy to be apart of the Altima fam now.
I would to Thank Andy D.for the best experience buying a truck. He was kind, helpful and patient with getting me out of bad situation with Carlson Toyota and getting me into a 23 Frontier with amazing options! Walsar is the best!
Great costumer service
Walser went above and beyond getting me into my new Truck. Josh and Andy were great to work with. Thank you for the great service.
We had a great experience with Michel Vu who did a great job from start to finish with helping us get the car we wanted, for the right price, and providing fast and efficient service. Thank you for taking great care of us l!!
Great customer's service and loved working with Mike. He got us the best price for all the work needed with our new car purchase. Thank you!!
Everyone that I encountered was so friendly. They made sure that I felt like I was being treated well. Explained every step and showed me in writing. Called me 2 days later to check in.
Dominic Lego was AMAZING!! He made us feel so at home and helped us find out family vehicle! We are so happy with our experience and couldn’t have asked for better! Thank you! Austin & Ally
100% satisfied with Michel Vu. Dylan and I were treated like family (in a good way!) Options explained well without any pressure. Patience and genuine attention given to our needs. Would definitely recommend Michel to meet your needs. Sean Burkett was also wonderful!
Michel Vu was very nice and helpful with getting my new pathfinder!
I had my oil changed and tires rotated for the first time after purchase. The video is super cool.
My husband and I did not have much time one particular day we were out running errands; but we did have questions about the Nissan Rogue. We got to work with Jenae Broman, sales associate. She was able to match my hurried pace. She answered our questions. She was available to offer more assistance but not in that pushy sort of way. She was funny and intelligent. Thank you Jenae you are great!!!!
Athena
Andy did a great job! He spoke directly to my mom and made sure that she understood everything. No pressure, just good manners! Thank you!
Andy did a great job! He spoke directly to my mom and made sure that she understood all that was happening. No pressure, just good manners!
They were so professional and the customer service was impeccable. They handled a mishap extremely well! The managers treated me so well. Sean was so amazing and patient. I was considering leaving Nissan forever but after my incredible experience I will look into buying again in the future and get repairs then again. Ask for Sean He was amazing!!!!! Never seen such amazing customer service. Let me use a renal for Over a month and owned up and stepped up when it was needed! So happy with my services.
The new Nissan Pathfinders are incredible! Athena was wonderful to work with to guide us through the purchase. She was friendly, knowledgeable and extremely helpful! Buying a new car can be a stressful, but that wasn't our experience at all. I would definitely recommend anyone to buy a vehicle from Walser.
Had a hiccup when trying to schedule oil change - there was a recall, operator asked if I wanted to do both, I just said “sure” - was told first opening was January 19 - over a month away!!! I was upset. The offer was not made to just do oil change - there were openings that week for just oil change. I called Nissan back after I refused to wait over a month - talked to Carl. He apologized told me he would have someone call me back, as I honestly was going to go to local shop to get ...
Michael Vu was great to work with! Kept us up to date with the delivery of the vehicle and the purchasing process went very smooth.
I was very happy that I chose Nissan Walser as my one stop while shopping for a new vehicle. Although I was looking for a different manufacturer and a specific model, Sean and Michael went out of their way to find the exact car I wanted. Even when I wasn’t interested in the first two, they never gave up until I was satisfied! Above and beyond stellar customer service. I have and will continue to recommend Walser Nissan to anyone I know.
Fast , efficient and respectful
Joshua Bauer was so helpful in my decision to purchase my Altima, he got me what I wanted...
We knew which vehicle we wanted and Andy was helpful to get it to the dealership (it was located at a different Walser). Constant communication on where the process stood. He assisted us with our trade in using the latest technology. Very knowledge of the new car’s cool features.
This has been by far our best experience buying a new car. Cass our dealer was amazing. She payed attention to every detail as to what we were looking for and found it for us within the budget that we had given her. She never once tried to sell us something different or more expensive even though we were approved for it. Hands down the best place to buy a car.
Every person we talked with were extremely professional and helpful. Associate Shawn helped expedite our purchase as requested. The communication efforts from the initial contact till after the receiving of our vehicle was gtreat.
Very attentive salesman. Answered all of our questions. Love the vehicle!
Athena Erickson was amazing. She more than met our needs.
Had an excellent experience over the last couple of weeks working with Andy Domeier! I struggle with really high anxiety, but I was in need of a trustworthy car and had never navigated the process of financing a vehicle before. Andy made sure I was comfortable every step of the way and made the entire process a breeze. It was clear from his entire demeanor that he really enjoys the work that he does and cares about the customer experience. 🙂 I didn't work too much with other staff members, but no matter what I never felt pressured or uncomfortable. ...
Andy was very professional and helpful! Everything went extreme smooth and we are very happy with our buying experience!
Always kind of dread the dealerships. This was a great experience, in and out in less than 2 hrs with the vehicle I wanted in the price range I needed as well. Everyone has been great throughout the process.
Very thorough.
Excellent support from Chris Barrera
I had a great experience at Walser! Jenae Broman helped me through the whole process and was very friendly and knowledgeable. I’m enjoying my new Rogue!
Sean kept me informed during the entire process of the service
I was checking for a dealership closer to home and with a good reputation. I found this dealer and was impressed they returned all my calls and completed all services within a timely manner. I was impressed!
Had a great, painless, fast buying experience. Salesman (Blake) was very thorough and not the least bit pushy. Would recommend this dealership to anyone in the twin cities metro area
Blake was fantastic and made our leasing experience smooth. Answered every question and was super patient and chill when things came up on our end! Fantastic experience.
Great service. We had a long distance start that finished with a great handshake to close the deal. Communication was on point from the start. Didn't have any hesitation of saying yes to the vehicle before seeing it. Lots of great info on the used vehicle. Highly recommend.
Just bought a 2020 Rogue, had an amazing experience! Dominick was a great salesman and would highly recommend!
Had a great car buying experience with Dominic as our sales person. We also had some support from Devin and they really made sure we left satisfied. Arriving home after purchasing we realized the car was missing some small non mechanical parts. We contacted Dominic and he made sure we got the parts. Great customer service!
The overall experience was speedy, friendly and very efficient. Staff were knowledgeable and kind, not pushy or stuffy.
This was one of the best car buying experiences I’ve ever had. Mike Vu is a rockstar. He followed through on every promise. Kept us updated throughout the process while we were waiting for our truck to come in and went above and beyond every step of the way. Devin Holmquist was also amazing in helping us make sure we got the best deal possible under some complicated circumstances. These guys were awesome!! We are so grateful for everything they did and we love our new truck!
Great service, very helpful. Buying a car here was a positive experience. Thank you, Cassia!
Michel Vu did a great job for us. Gave us exactly what we wanted
overall great experience Lori is great !!!
Very satisfied with my new car. Dominic the sales agent made the purchase and trade in go smooth.
Cassia Beyer our sales person was Awesome, she did a great job at showing cars and explaining everything to me and my wife. We both really appericate her help. Walser Nissan is best company to buy cars.
I had a pleasure of working with Michel Vu on the purchase of my 2022 Nissan Pathfinder. He made the process so fast, everything was taken care of before I came in. I came to sign the papers at 6 pm and was out one hour later. Michel is a very pleasant and easy to work with! Thank you again for helping me and my kids with our new vehicle!
Sean treated me like a friend rather then a customer from the start. I really felt he was making sure i got exactly what I wanted. The entire car buying experience was fun.
Awesome crew to work with. Great customer service and highly recommend Mike Vu if your in the market for a vehicle!
This was a great experience thanks to Josh. Josh was great!! Nissan is lucky to have him.
I worked with Michel Vu on my purchase of my 2023 Nissan Frontier. Michel was with me throughout each step of the process and helped me get the best possible deal. If you're next purchase is a Nissan, purchase it here. Their service is great!
Andrew was great! He got us the last car available on the lot! Great customer service!
Great waiting area which was totally unexpected while they worked on my car! Really appreciated the comfy chairs, drinks & snacks. An above and beyond experience.
I will never buy a car from another dealership! Hands down best customer service!!