Customer Testimonials
Lucas helped me find and drive out with a new Rogue! He gave me an excellent tutorial of all the new features- even hooked up my Bluetooth for me. He explained all my financial options and treated me with respect, which as a woman buyer I really appreciate. Jason quickly and fairly evaluated my trade in. I was very satisfied with the service and people I encountered. Thanks,Team!
I'm quite happy with my experience with Walser Nissan Coon Rapids and will visit them next time I need a vehicle. Buying a car can be such an overwhelming process, especially since I'm such an indecisive person. Sean Burkett was fantastic to work with and his patient and supportive nature was just what I needed. He was great at showing me my options that fit what I was looking for and following up with me.
Thank you guys so much! Shawn and the service team are fantastic. They helped us figure out odd noises with the car and even was able to repair a leak we had no Idea about that they found for us! We had a lot of work done and they had it done pretty quickly. Definitely went above and beyond as always and are very understanding and up front about prices. The only place me and my fiancé will go for our car. I rarely write reviews but these guys deserve it. Thanks again!!!!!
We worked with Andy Domeier. By far the best sales experience we have ever had. No pressure and very knowledgeable. I would recommend anyone take the time to stop out and talk to Andy
I have bought two cars from Coon Rapids Nissan in the last 6 months. They are friendly, knowledgeable and treat you right. The sales consultant I worked with for buying my son's car was Andy Dohmeier. He made my son part of the process. Any questions my son asked where answered to him. Andy treated us so great I searched him out directly when we needed to replace my wife's car. Again great service, great person, great dealership.
This was my first time using Walser Nissan since purchasing my Altima in Dec. 2020. From the start the service people were right there to check my vehicle in. I dropped it off early and was told the service woukd be started until my actual appointment time. Shawn called me about an hour later, explaining that the recall on my tires revealed a faulty one. I was told I would need to wait for a replacement for a few hours and he was not comfortable letting me take the vehicle as is. I told him I woukd wait. I came back ...
I worked with Jesse Bullinger. Jesse was very patient, always professional and extremely helpful. I would highly recommend Coon Rapids Nissan and especially Jesse. I will definitely work with him again on my next vehicle purchase.
Great experience working with Jenae Broman . Would definitely purchase another vehicle from her in the future. The process was seamless and our daughter loves her car.
The Walser Nissan dealership is far up and above in terms of customer service than any other dearlership I have dealt with in the area. It seems the actually listen to us as opposed to providing lip service.
Electrical gremlins showed up a month after purchase. They replaced battery but did nothing to find out what drained it or why seat was bouncing back and forth by it's self. They said come and get it nothing we can do. when I got the fob the windows were covered with snow ,I had to clean them off myself WOW. Hope this thing doesn't start on fire in my garage or die on me in the middle of nowhere.
I recently purchased a Altima from this dealership. The service was good and the process was made easy. I'm pleased with my purchase. G .
I bought my 2019 Nissan Murano at a different dealer that is much farther than the one in Coon Rapids. I needed service and was told at the time of purchase that I could go to any dealer for warranty service. I called the Coon Rapids location thinking I was going to get some sort of run around. I received the complete opposite! Whomever answer the phone , I wish I would have gotten her name because she was fantastic, took my call with a very upbeat and outstanding attitude. She asked me detailed questions, like she knew what she was doing, ...
helpful staff, great service...Won't hesitate to use this company again for future maintenance services and probably get my next new Armada here..Got a good impression from the place.
Nathan provided me with the best customer service in the industry. I believe he is one of the best they have. He was very supportive of me during process and above and beyond to make it a Excellent experience purchasing the highest quality vehicle. I would definitely go back to Nathan with any future vehicle needs.
Everything went very well. Service people were efficient and knowledgeable. Would have been helpful to know cost of service that included taxes, shop fees, disposal fees, etc.
Steven was so patient as we took seven test drives before finding the right Nissan Rogue. He was helpful and understanding; we would definitely return!
Went to check out process of buying a new car and Nathan helped me find what I was looking for and worked some magic to get me in my car. It took an extra day but he kept in contact with me via text and phone calls.
When I went there, I worked with Jayde Waaren -- She was very helpful, patient, and understanding. I drove several cars, asked a lot of questions, and was made decisions for myself, feeling no pressure to buy or spend more money than I wanted to. 10/10 would recommend them for price, warranty, and customer service! Thank you, Jayde and Walser Nissan 🙂
I had a great buying experience and process at this dealership, I would recommend visiting here to any one and every one that is interested.
Everyone was pleasant and nice. They didn't try to sell you hidden fees and or scam you. They got me in and out quick! Would recommend.
Everyone is helpful and nice and Athena was awesome to work with got exactly what I wanted and answered all my questions and got me in and out
Athena Erickson did a fantastic job. There was no pressure in buying the truck or any of the options. I defiantly would come back here again to buy my next Nissan
Walser Nissan is the best! Service is so professional, excellent work. Kyle in sales sold me my new upgraded Murano. Knowledgeable and personable. Top notch all around!
We met with Garrett Cieslak at Walser Nissan Coon Rapids to discuss ending a lease and beginning a new one. Less than 2 hours later we left with a new vehicle! Great selection, specials and service. Garrett was extremely knowledgeable and great to work with. I would recommend Garrett and Walser Nissan Coon Rapids for purchasing/leasing a Nissan.
Kyle was great! He made the whole process stress free, and easy! We found a great car at a great price and they gave us more than we expected for our trade in. I HIGHLY recommend Walser Nissan and Kyle!
Steven collans was our sales associate, he is amazing, funny, fast, and patient with us as we were indecisive for a bit. He did the paperwork fast and was great at explaining the features.
Mollie was an excellent salesperson for me! I was really undecided what to do with leasing, and got mollie randomly for salesperson and quite frankly she turned my whole attitude around for the better!!! No pressure! No talking in circles! I could relate with her and she is the reason i leased with walser nissan again! Very happy with my salesperson and car!! Thank you !
This was my first time purchasing a Murano at CR Walser. I had excellent service from Nathan, salesman, and management . Thanks everyone for a great purchase.
We leased a new Rogue in 2017 with Carl, newlyweds and prepping for expanding the family. Went back this week to upgrade our 2017 to a 2020 Rogue with our 20 month old and the whole buying process was quick and easy working with Garrett! Carl is still there, as a supervisor now I believe, which makes us feel better about shopping there as there must not be much turnover!
My first time buying from a dealer and financing a car. Answered all my questions and made sure I was understanding everything clearly. Thanks Garrett!!
Jenae did an awesome job of sticking with us and listening to what we wanted. She kept us in the loop and didn't pressure us to take whatever they had on the lot. We'll be back the next time we're in the market.
We lease our vehicles and find Carl and Kyle very pleasant and knowledgeable. We have been customers for 8 years We will definitely be back.
Did most of the paperwork online or via text message. Very responsive and helpful. Made it a very quick easy and convenient process for me!
Kyle has now helped us buy a car 3 times at Walser Nissan in Coon Rapids, and every time it was no pressure, and allowed us to test drive so many different cars, even over and over again, so we were sure we were making the right decision for us. The whole experience was fantastic, we will be back the next time we need a car.
Nate did a great job. He went above and beyond my service expectations. He even helped me on his day off. The whole team was wonderful. Thanks again Dawn Grapentin
Mollie was absolutely wonderful! She is so knowledgeable about the cars she showed me. I felt no pressure to buy something I didn't want. The buying process is so quick and easy. I highly recommend Mollie and this dealership!!
Great price for my Nissan Murano. Thanks again Garrett for making the buying process so simple. Love my new ride. I would definitely recommend these guys for a new vehicle!!!!
I have purchased my last 3 cars for Coon Rapids Nissan. I live over 2 hours away but return because I have had such great experiences. Kyle helped me remotely to find my new Rogue and even delivered it to me! I have already recommended you to a friend from work!
Chris did an awesome job. I test drove 3 different vehicles and he sanitized each one down. We enjoyed the complimentary coffee and water. The paper process took a long time but I know Chris was trying to get the best lease deal. Oh and I love my Nissan Sentra. 1st time owning a Nissan.
Our salesperson was Janae, As soon as we walked in , it was very obvious that she was very well versed with the cars we were interested in. She answered all of our questions and was very accommodating. Super friendly.
Quick and easy lease purchase! Called and let them know exactly what I was looking for and they found my vehicle, picked it up from another location, completed my financing all while I was at home. I picked my car up the next day. Nathan, Carl and Jason are amazing! Would buy from them again.
I worked with Athena and she was so personable and great! She made this process more exciting! The only thing was they did not do a good job detailing my car before I picked it up after purchasing.
After a bad experience at a different dealership this was awesome to have someone drive the car I wanted from one walser to Nissan walser. Even through this pandemic the process and signing process over the phone was painless and made extremely easy!
Highly professional and quick process to lease new vehicle. I was impressed with the knowledge and professionalism of the sales person. Would highly recommend Walser and Mollie.
Overall we were hesitant about car shopping during this time but Walser Nissan in Coon rapids did a fantastic job. They setup an appointment so we weren't waiting and had everything ready to go for our test drive. They even drove to another dealership to get a similar vehicle for us to look at when we were not able to decide without seeing it. The sales person - Christopher Wolff was great getting back to us with any questions - and when we showed up and someone else's appt was still going on, his coworker (andy I think ...
Kyle vas pleasantly wonderful. Above and beyond my expectations. Simple very helpful and knowledgeable. Would definitely buy from him again. Highly recommend. He made the process very enjoyable.
Jayde was fantastic to work with. Very accommodating. We live four hours away, But set financing and test drive up via email and text, so that I could drive it off the lot that day. Transparent experience, great to work with!
Molly did a great job, informativev and very friendly too. Excited to drive my new car. Thanks Coon Rapids Nissan !!!!!!!! Will return to Molly for future purchases.
Was looking for a new car. Garrett was so helpful, very knowledgeable. No pressure buying. Went for a test drive and Garrett answered all of our questions. Definitely recommend Walser Nissan.
Jason and team were excellent as always! The process was very quick and simple. Fair trade in value and outstanding customer service! I'm sure some folks worries right now are about Covid and their safety going into any business. The Walser Nissan team takes great care to ensure the vehicle and any other surfaces are properly cleaned. Very limited people allowed inside. If not comfortable riding with staff they will allow you to drive solo. Don't miss out!
Bought a used vehicle from Jayde in Coon Rapids. She was very accommodating. They helped make the purchase and situation fair. We felt well treated throughout the whole process!
Jenae was busy the day we came in but Jason the manager stepped in to help! Thanks Jason... we were very pleased with the overall that day. Jenae followed up after I test drove a vehicle and the rest was history after buying it a few days later. Overall great experience and well knowledgeable of the vehicle bought. Highly recommend Jenae. Thx
Mollie P. was awesome. Went out of her way to get the truck we wanted. She took good care of us with no pressure!! Our 6th vehicle from Walser in Coon Rapids.
Very pleased with everything Walser had to offer. Excellent customer service. Kyle and Jason are the best. I will refer my friends, and I will return when I'm ready for my next Nissan.
Jayde was absolutely wonderful to work with. She answered all my questions, went over all options in great detail, and had the vehicle pulled up and waiting for when I arrived. She made this experience for me very stress free! Thanks for everything, Jayde!
Andrew was great! He went above and beyond answering all my questions. He made the experience go smoothly. Kyle finished up the paperwork and he also was great.
Sales rep garret was awesome , let me test drive what I wanted and was very informative of all the features of the vehicle , ended up leaving in a 2020 rogue !
We purchased a brand new car for our daughter. Kyle and Jason were wonderful to work with. I will definitely recommend Walser Nissan in Coon Rapids to anyone looking to purchase a vehicle.
I had called around to a few dealers that weren't so kind about my high mile 2014 Nissan trade in. Then I called Coon Rapids Walser Nissan. Spoke to Andrew who was set on earning my business and he did! They gave me a reasonable amount for my trade and a great deal on the new 2017 Nissan I took home. Will most definitely return for my next purchase. Andrew and Mollie were great!
The sales staff were great and the buying experience was awesome. They were very friendly and helpful. I would recommend them to anyone who wants to buy a vehicle.
The whole process took 45 minutes. Gave us a great deal on our Trade, found the Lime Green Jeep Wrangler Sport we wanted. Payment we asked for, and we were on our way home! So proud to have bought our 10th car from the Walser Automotive Group of dealerships!
Worked with Andrew and Kyle very easy to buy test drove three drove away with the pro 4 Kudos to this wholesale staff at Walser🐓
I had been looking for a new truck for quite some time. Found the vehicle on one of the many car search apps. Went in to Walser they had me test driving the vehicle within 10 min after arrival. The truck was clean and drove nice. When I returned from the test drive I told them I needed some time to think. There was no pressure to buy. I reached out to them the next morning. I was able to get most most of the applications and paperwork started online or via text message with the salesperson (Athena and Andrew were ...
Our salesperson Mollie was fantastic! She really put in the effort to make the sale. She even delivered our 2017 Nissan Rogue to our house! I can't say enough about how awesome Mollie did, including taking video and pictures of the vehicle we were going to buy, but also pointed out defects like scratches so there wouldn't be any surprises when the car arrived. Thank you Mollie for all of your hard work! I would definitely recommend Walser to anyone who is looking to buy a vehicle.
I was more than pleased with my purchase. Several associates jumped in to answer my many questions to buy or lease. I left feeling great about my purchase...very excited!
After a poor experience with a local dealer, I expanded my search a bit farther from my home and So glad I did! Worked with Jayde who made the buying experience worth the drive!
My lease was up on my 2017 Altima, I was put in contact with Jayde. I told her what I was wanted, the options I wanted and the payment window I needed and she made it happen. Most of the transaction was done online and on the phone, cutting the time spent in the dealership down to maybe an hour. It was awesome!! I recommend calling Jayde if you are in the market for a vehicle. She is fantastic to work with!
Unfortunately I have crashed two cars in the last two years. They were both totaled by the insurance company. The first time I went to Walser Nisson and bought a 2016 Rogue. The second time I went back and bought a 2017 Rogue. Walser Nissan made a bad situation easy and comforting (twice!!).
My first time in the service department over all Experience every one was very nice and I like that they show you a video of what they are doing to your car.
Garrett was very helpful through the whole buying process. He was never pushy with the sale and never made me feel uncomfortable. I would definitely recommend people working with him.
It was a really great experience very nice dealership. People were very polite and very helpful. I would definitely recommend friends and family to go there.
Everyone was great, no pressure and the warranty was awesome. I will go back for sure for my next vehicle. We had an issue with the breaks after and they fixed them immediately for no charge.
I went into Coon Rapids Nissan looking for an SUV and after a horrible experience the day before I was not super thrilled to be there. I was met by Jade and let me tell you, she is a breath of fresh air and made me feel like a million times better about buying from there. During the process one of the service members had brought his dog over and allowed me to pet and play with him, which as a huge dog lover was great! If you are going to buy a vehicle buy from Jade! She was upfront ...
I purchased a new vehicle from Jenae great experience no pressure hassle free experience took there time explained all options very professional Jenae did awesome job!!
I recently purchased a used 2017 Nissan Sentra S with Kyle Sather. The experience was great and it was also my first time purchasing a car! Being that is was my first car I wish Kyle could have been just a tad more thorough and explanatory with me, but for the most part it was a smooth, understandable experience and Kyle is a really nice guy! 8/10 would recommend this dealer!
Jenae, my sales associate, was extremely knowledgeable and helpful. I felt like her goal was to satisfy my vehicle buying needs and not just to push me to buy just any vehicle. She tirelessly answered my endless questions and I ended up purchasing the Rogue.
The whole process was very convenient and painless. Garrett was great to work with and I was able to find everything I needed and complete the process in one visit. Highly recommend ther dealership as everyone at Walser Nissan - Coon Rapids was wonderful. Thanks again!
Love Jeff and Jason! Best car buying experience, hands down! Highly recommend! Jeff Becka and Jason Buck conducted the entire process with integrity, honestly and genuine friendliness. I live in NYC and bought a Nissan Maxima from Coon Rapids remotely. I had not physically seen the car in person, executing the purchase and loan process with them from New York. What struck me was their honesty and straightforwardness. At no point in time were any tactics used, hidden costs added, or false marketing employed. The loan process was also seamless with nothing unexpected. And the car! I mean I knew ...
Went in to look at a used titan. Ended up going back and forth between used or new, and buy or lease. Jayde was extremely helpful through all decision changes, and was very patient with me. Great communication, honest and only wanted what worked out best for me. Wasnt pushy to sell a certain vehicle. Plus after I finally made my choice, she delivered it! Will definitely work with jayde again in the future!
Garrett followed up with me a few days after test driving a Rogue and I was able to go in the next morning to purchase exactly what I wanted. He was able to get it from another dealer before we finished the paperwork. He took time to go through all of my questions. It was a great experience!
I was very satisfied with all aspects of the buying process. I love the no negotiation pricing. It makes for a smooth buying experience and hassle free.
Came in to get a recall repair during Covid 19 crisis (appointment scheduled prior to outbreak). Staff was curious, safe, and professional. It was truly a great experience!
I went to walser nissan to purchase a used vehicle as my car had spun a rod bearing. I was happily greeted by the sales manager who set me up with the salesperson, jayde. She happily greeted me, asked me a couple questions to get to know me, and I explained the budget I'd like to stay close to. She showed me all cars within the range and didnt try to upsell me once. She respected my budget and made the whole experience fantastic. I did end up finding a car I liked that was above my budget at ...
We worked with Mollie Pester. She was great. She answered all of our questions thoroughly and we felt no pressure to buy. I highly recommend going to see her
I worked with Michael Newell who was a great person to meet! He helped me through the entire process and the car I bought was above my expectations!
Kyle Sather Is Awesome!! Sold us a Nissan Altima, but not before we test drove every car on the lot. Seriously from a Sentra, to all models of the Altima Line, all the way up to a Full Size Truck, Both new and used. We ran him through the ringer, and he never waivered in his customer service and he never pressured us in any way. Discussed options, and was extremely knowledgeable on all vehicles. Made the buying Experience very comfortable and fun. Definitely will be back to him for our next vehicle. Thanks again Kyle!!!
Very easy to work with, were fair, and have a great extended warranty. I came to test drive a vehicle and they had everything setup for me to purchase, so the entire purchase process was great.
Pulled in to get air in my tire to find out I had a screw in it! Mark quickly offered to repair if I didn’t mind waiting a bit! Was relieved, impressed and grateful that they were able to take care of the problem so fast!
Great customer service, Garrett was our sales person he was great! Everyone was friendly and helpful, we were on a time crunch and the team made it happen in a timely manner!
Teresa did a great job of getting this the information in a timely manner, had the car ready to go, and ready for a test drive. The car was as advertised and in great shape. Price was exactly what we were looking for and closing the deal was hassle free.
I was very impressed with my car buying experience. Mollie was helpful and informative. I was not pressured in any way. The buying process was very smooth and I paid a fair price.
I came in to get an oil change and the tires rotated, and walked out with a new car. All thanks to Jenae, she is a terrific salesperson. Jenae was very helpful with all phases of purchasing my vehicle. she also is very knowledgeable about the product. I highly recommend her if your looking for a vehicle!
Jayde was super energetic and helpful in the car buying process. She made it fun and easy! I would definitely recommend to a friend.Thanks for the great help!
Great customer service, Jayde was very helpful and made the buying process very pleasant, she explained everything well and took care of us throughout. Would definitely buy here again.
Kyle helped us find just the right car for us and took lots of time to show us many options, even researching other possible cars he could bring in for us. It took us a long time to decide which one was best for us, we even brought along my full-size concert harp to see if it would fit in the back! He showed lots of patience and I love the "no haggle" great price we got.
I had an excellent experience at Walser Nissan. Kyle Sather helped me out by clearly and thoroughly answering my questions. He spent the time to help me explore my best options within budget, and then quickly helped me through the actual purchasing process once I had made up my mind. I enjoyed a stress-free experience purchasing my vehicle.
I Worked with Steven Collins and he was excellent! I highly recommend working with him, no hassle, no pushy sales. He was knowledgeable and accommodating. Would go back to Walser in a heartbeat!
We had a great buy an experience with the help of Kyle Sather. (Even the joy ride on Crooked Lake) He even helped me pull a fast one on my wife with keeping this a surprise! Beautiful black Tahoe sitting on 22" rims baby! My wife is really jacked we've only had it for about 43 hours at this point! Two downers, which I'm sure will get figured out tomorrow when Kyle and his sales manager Andrew get back in the office. The volume control on the radio doesn't work and the thing won't give us back ...
I was helped by Jayde and she was amazing! The whole process was explained in detail and everything was clear and up front. The same day I got my new vehicle she also helped my mom get into a new car as well. Hands down the best experience I've ever had!
I'm not typically a person who is brand loyal. I always go for the best deal I can find instead. But with Walser, I can have both! This is a company who is fair, honest, helpful, goes the extra mile, AND is the best deal in town. I worked with their Burnsville location a few years ago. Recently, my car was totaled and I needed a new vehicle. I didn't hesitate to check out the Coon Rapids location, where I found the same amazing service I had experienced in the past. This time I worked with Mollie and ...
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